Job Title: Venue Manager – Part Time
Salary: $30 per hour + super (62K pro rata)
Hours: 15.2 hours per week. 3pm – 6pm Mon – Thur and 9am – 12 noon Sat. There is some flexibility in these hours, if you feel you are a good fit for the role but require some flexibility in the hours please let us know in your cover letter. This position is not suitable for a remote worker
Employment Conditions: 4 weeks annual leave (pro rata)
Contract: 12 months with option to extend based on Vulcana’s assessment of the role
The Venue Manager is part of a small part-time team that work collaboratively and independently to manage a large program of activities that ranges from workshops to public performance projects. Vulcana manages its own leased venue in Morningside that aims to be a hub for arts activities in the south Brisbane region as well as hosting our own circus classes and performances.
The Venue Manager at Vulcana Circus plays a pivotal role in ensuring the smooth and efficient operation of the organisation. This position oversees day-to-day administrative & operational functions, face to face customer contact, staff onboarding, and plays a key support role to the program manager. The Venue Manager acts as the backbone of Vulcana’s venue maintenance, while contributing to the strategic goals of the organisation.
Key Responsibilities
- Meet and greet parents at start of classes, answer questions and disseminate information about upcoming events
- Process NDIS invoices, memberships, and customer payments.
- Support enrolments, transfers, and class rescheduling
- Manage staff onboarding paperwork and maintain up to date employee records
- Revise and update policies (e.g., Fire, Safety, Grievance) and ensure compliance.
- Monitor compliance with Brisbane City Council’s maintenance guidelines.
- Track and report venue repairs and improvements needed
- Serve as the primary point of contact for venue-related queries, including liaising with Brisbane City Council and external contractors such as plumbers and electricians.
- Manage vendor accounts for supplies and materials.
- Maintain stock of venue cleaning products and consumables and manage cleaning schedule.
WE CAN OFFER
The opportunity to support an organisation that respects diversity and embodies the feminist principles of equity and inclusion. Access to discounted circus classes and free use of our training space (pending availability).
ESSENTIAL CRITERIA
- Demonstrated capacity to be highly self-motivated, to establish and maintain systems and processes in an efficient and effective manner
- Ability to work independently while working collaboratively with the Vulcana team, across a variety of projects and deadlines
- Strong attention to detail
- High level of oral and written communication skills and friendly customer service attitude
- High levels of digital literacy including Microsoft Word and Excel, calendar management, and the ability to operate in a Mac environment
- Significant experience in administrative tasks such as scheduling, financial and budget assistance, maintenance of customer databases and collation of data for project reports and acquittals
DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES
· Experience within, and understanding of, the local arts, cultural or creative community
· Knowledge of not-for-profit and charity experience including reporting requirements
· Ability to work flexible hours as necessary
· Experience working with software platforms such as Deputy and Xero (Vulcana uses We Teach Me as their booking platform, training in the use of this platform will be conducted)
Application process
Please provide a letter that addresses the criteria above and shares why you would like to join our organisation. Please also include a resume of no more than two pages. Applications to be emailed to development@vulcana.org.au
We strongly encourage applications from women, trans and non-binary people.
Application due by 11pm Friday 17th January
Position to commence February 2025.